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How to Fix iTunes Error 3014

Apple do tend to update iOS quite often. What happens just as often, is that within weeks, sometimes days, another update of iOS occurs. Then, just when you have already been through the stress of updating your iPhone, something goes wrong and error 3014 comes to call. When your computer is trying to persuade your copy of iTunes to speak to Apple's servers, something goes wrong. You are faced with a white screen of death. If you unfortunately meet this unknown error, follow the solutions below to have a fix.

iTunes error 3014 notification


How to Fix iTunes Error 3014

Solution 1. Update iTunes to Latest Version

It is always advisable to all the users that the iTunes must be of latest version that helps avoiding these kinds of glitches. Hence, make sure that you’ve the recent version and if you don’t have it, install now and come out of the trouble. To install, follow the instructions below.

(1) To update iTunes on windows computer:

Step 1 : Open iTunes.

Step 2 : From the menu bar at the top of the iTunes window, choose Help > Check for Updates.

Step 3 : Follow the prompts to install the latest version.

Step 4 : Or you can directly download the latest version from here.

(2) To update iTunes on Mac computer:

Step 1 : Open the App Store on your Mac.

Step 2 : Click Updates at the top of the window.

Step 3 : If any macOS or iTunes updates are available, click Install.

Update iTunes to Latest Version

Solution 2. Check Your Hosts File

After you update iTunes to the latest version, check the hosts file to make sure your computer can contact the update server.

For Windows:

If you’re using a Windows computer, follow the steps from the Microsoft support site. Resetting the hosts file affects software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications work correctly after you reset your hosts file.

Step 1 : Locate C:\\Windows\System32\drivers\etc

Step 2 : Find the file that called Hosts and Open the file as an Administrator.

Step 3 : Find and Delete all the lines that has .apple.com and then Save it.

Step 4 : Reboot your computer and Try it again.

For Mac:

If you're using a Mac, follow these steps:

Step 1 : In the Finder, choose Applications > Utilities.

Step 2 : Open Terminal, type this command and press Return: sudo nano /private/etc/hosts.

Step 3 : Follow the prompts to install the latest version.

Step 4 : Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you type your password.

Step 5 : Terminal displays the hosts file. If you don't see a window similar to the one below, make sure you're using a nonblank administrator password.

Check your hosts file

Step 6 : Navigate using the arrow keys and look for an entry containing “gs.apple.com”.

Note: If you don't see any entry containing gs.apple.com, then the hosts file isn't related to the issue. Close the Terminal and move on to the next section of this article, "Address TCP/IP filtering, firewall, or security software."

Step 7 : Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.

Step 8 : Press Return when asked for the filename.

Step 9 : Press Control-X to exit the editor. Restart your Mac.


Solution 3. Address TCP/IP Filtering, Firewall, or Security Software

Security software created by companies other than Apple can prevent iTunes from connecting to Apple servers or to devices. Sometimes, you might see a numeric error message when you sync, update, back up, or restore your device. So if you have TCP/IP filtering, firewall, or security software installed on your computer, try these steps.

Step 1 : Configure or temporarily uninstall your security software.

Step 2 : Be sure you have a working Internet connection. Try visiting www.apple.com or contact your Internet service provider for more help.

Step 3 : Bypass your Internet router. Some routers might block iTunes from accessing the update server. If you're using a router that isn't manufactured by Apple, try the following:

  • Disconnect from your wired or wireless router and use an Ethernet cable to connect your computer directly to your modem.
  • Restart your computer and modem. Contact your Internet service provider for instructions on using your modem.
  • Security Software

    Solution 4. Try Another Computer

    If you can access another computer/laptop, another good practice is to try a different computer where you can plug in your iOS device. Make sure it has iTunes and try Solution 3. If this works, it means that your computer has an issue that needs to be addressed.

    This could include hardware or software problems or worst case scenario, a binary code in your registry has been altered. If the latter is true, then you would perhaps need to perform a complete computer recovery.

    Try Another Computer

    Solution 5. Use iTunes Alternative Tool

    iTunes could be kind of irritating while doing iPhone/iPad/iPod data transfer and backing up/ restoring data. Fortunately, there is an third-party tool, like Syncios Mobile Manager , which hepls you transfer music, videos, photos, contacts, messages, apps, etc between iPhone/iPad/iPod and computer easily. With this utility mobile assistant, you are able to backup & restore everything on your iPhone with only one click, manage iTunes library, playlist, make ringtone, download Youtube video to iOS devices freely.

    • Support OS: Mac OS X; Windows
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    Why do we choose Syncios iTunes Alternative?

    • Benefit 1 : Syncios Manager is a powerful Free iTunes alternative and iOS manager, trusted by millions Apple users. If budget is always your first consideration, why don't you give this a shot?
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    • Benefit 5 : As an powerful iTunes alternavie tool, it supports to extract data from iTunes backup and manage iTunes backup files as you want, transfer files from iTunes Library to PC or iOS devices selectively or in batches.

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