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> Support > Syncios Data Recovery FAQ list
The trial version and registered version are the same program. The only functional difference between the trial version and the full version is that the trial version can only scan iTunes backup files, iCloud backup files and iOS devices to preview the lost data. If you would like to recover the found data to computer or device, you need to purchase a registration code to activate the program to registered version.
You will get the registration information via Email after you finish the order. After you register the product with the registration code, you can recover the data to computer.
If you got this prompt once you start to scan your device or backup, please go to Setting window to change the default Backup location folder from C: driver to another available drive.
Click button on the upper right corner of the main window and click Settings to make change Syncios default settings.
Syncios Data Recovery for win supports recovering notes, contacts, messages, call logs, whatsapp, bookmark, voice memo and photos directly back to iDevices, you can recover other data to computer.
Syncios Data Recovery for mac supports recovering notes, contacts, messages, call logs and whatsapp directly back to iDevices, you can recover other data to Mac. We will continue to support more file types.
If you encounter the "Analyze is unsuccessful" error, you can check the following settings.
Then refer to the following tips to see if they will resolve the fault.
When installing Syncios Data Recovery on Mac Mountain Lion & Mavericks, you may get the aforementioned error dialog saying that "Syncios Data Recovery can’t be opened because it is from an unidentified developer", just as it shows below:
This is because Mac OS includes new features to improve security for users. One of the new default options prevents users from being able to install or launch applications that are not downloaded from the Mac App Store, or that have not been digitally signed by the developers.
To install Syncios Data Recovery on Mac Mountain Lion & Mavericks, you should follow the steps below:
Click the lock to prevent further changes. After that, you can launch and run Syncios Data Recovery on your Mac OS normally.
You can change the security setting back to “Mac App Store and identified developers” or “Mac App Store” as desired, for improved security.
Syncios Data Recovery currently only supports recovering the text format of notes. So if your notes are in media format or contain any special font, Syncios is unable to read and recover them to your computer and iOS devices.
Here are steps you need to follow in order to grant Full Disk Acess:
1. Open the Security & Privacy Preference Pane in the System Preferences application.
2. Click on the Privacy tab and then click on Full Disk Access in the categories list.
3. Click the padlock in the lower-left corner to allow changes.
4. Click the + button to add an application.
5. Navigate to where you installed Syncios Data Recovery (e.g./Applications), select it and click the open button.
1. Syncios Data Recovery for Win - Please download and install the latest Syncios Data Recovery Windows version from here
2. Syncios Data Recovery for Mac - Please download and install the latest Syncios Data Recovery Mac version from here